This article explains our Returns Policy.


Understanding our Returns policy


30-Day Return Policy

  • Products that state "30-Day" under "Warranty and Return Information" on their product page are eligible for our 30-Day return policy.
  • We will happily exchange, provide an in-store credit or a full refund for your product within the first 30 days of purchase.
  • Products that are unopened and in original packaging are eligible for a full refund/credit.
  • If products have been opened but in their original packaging, a restocking fee of up to 25% of the purchase price may be charged.

Replacement Only Return Policy

  • There are some products, that due to their nature, can only be returned for a replacement.
  • The replacement only policy refers to products which state "Replacement Only" under the "Warranty and Return Information" on their product page.
  • We will happily provide a replacement for your product within the first 14 days of purchase.
  • These products cannot be returned for an exchange, store-credit, or a refund.

Non-Returnable Return Policy

  • There are some products that due to their nature cannot be returned for a replacement. These products fall under our "Non-Returnable Return Policy".
  • The Non-Returnable policy refers to products which state "Non-Returnable" under the "Warranty and Return Information" on their product page.
  • These products cannot be returned for an exchange, store-credit, or a refund.

Incorrect / Damaged Return Policy

  • We strive for accuracy with regards to all our listed products and their specifications, unfortunately, mistakes do happen and we understand this.
  • Should you receive the incorrect product, please notify us within two days or purchase in order for us to rectify the mistake.
  • Any products that have remained unopened and are in the original packaging will absolutely be taken back.
  • These products will be eligible for either a full refund or an in-store credit.
  • Should your product arrive damaged or with missing parts/accessories, please notify us within one day of purchase and allow us to rectify the problem.


Please feel free to navigate to here for further information regarding our Return Policies.